Category Archives: facilitation

One Pager

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I’ve decided to progress the larger project, namely to achieve an urban environment that reflects my friend Muchimba’s vision:

Well built houses, calm, not the noise and stress of ‘developed’ cities. People with dignity and good health.

I would classify a large proportion of Blantyre’s built stock as semi-formal. Not illegal, but not constructed within established urban development parameters. Within 2km of the down town area the streetscapes more resemble early photos of C19 European towns and villages than most contemporary conceptions of a city. In essence, the traditional urban development processes have not worked for the non-rich.

I'm always reminded of those early photos of what are now seen as quaint European villages. The essence of something highly desirable is all there.

I’m always reminded of those early photos of what are now seen as quaint European villages. The essence of something highly desirable is all there, but needs some TLC.

Thus I’ve written a (almost) one-pager for a project proposal based on ‘new paradigm’ thinking with a facilitated process to build on residents existing strengths and achieve the desired vision. If interested enough, see the Word document which you are welcome to comment on/change etc.

As well as taking a facilitated approach to development, a component of the proposal is to ensure that there are opportunities for people to earn small amounts of money through casual employment.

The price of cooking oil might be expressed by litre, but by far the majority buy the tine sachets hanging on the door post. Even earning small amounts of money makes a great difference to people earning

The price of cooking oil might be expressed by litre, but by far the majority buy the tiny sachets hanging on the door post. Earning small amounts of money makes a significant difference to peoples quality of life.

We found this had great outcomes when introduced into a housing estate in Northern NSW (also see Video), and is also demonstrated in a Malawian village such as Kalata. In this village there has been opportunities for residents to make stoves on a casual basis. Not everyone wants or needs to do so, but for those that do it can make considerable difference to dignity and emotional well being.

So all that’s needed now is a donor! Ideas gratefully received.

Over a three year period in Kalata Village, Alini Byson has made approx 2000 stoves. The income has provided food and clothes for her children, allowed her to finish the porch floor and render the wall. She is extremely proud of her achievements.

Over a three year period in Kalata Village, Alini Byson has made approx 2000 stoves. The income has provided food and clothes for her children, allowed her to finish the porch floor and render the wall. She is extremely proud of her achievements.

 

Theatre Act 2

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Warning: This Blog might offend. Do not read further if unable to accept different cultural practices and realities.

Most rural Malawians live a life that is sometimes described as being ‘One with Nature’. For many in the villages a good household income might be $500/year. Thus for almost all, life is dictated by the seasons, food you can grow, any animals you have and most importantly your relationships with those around you. It is not an environment that stimulates or promotes individual creativity or personal initiative. Unfortunately it also means an average life expectancy of 54, with diarrhoeal diseases being  in the top three causes of death. Whilst resources might be minimal, with the exception of the very poor village people are not completely deficient. However effecting cultural change is not easy, and for the most part only something that occurs by individual personal choice. As with most rural communities Malawian villagers are conservative and reluctant to change long held cultural practices. The Community Lead Total Sanitation (CLTS) program is designed to ‘trigger’ cultural change occurring within a group of people who effectively live ‘One with Nature’. The cultural change in this instance is for the village to become an ‘Open Defication Free’ (ODF) village with one latrine per household.

Thus following the hygiene promotion activities (see previous post) and a lunch of soft drink and bread, this second demonstration of the triggering process for the Group Village Headmen moved outside. Whilst the guys had been talking about hygiene inside, Fiona had asked some of the children where those in the village defecate.

Bread, fish & faeces.

Bread, fish & faeces.

The triggering process itself starts with lighting a small fire to cook a local delicacy, common in the markets; in this case some small fish. These are then laid out close to some faeces recently collected from the surrounding bush. With a facilitated discussion about hygiene and flies the fish are then offered to the participants.

Fist offered to the most senior person in the group, the TA (Traditional Authority), she was not keen to eat the proffered snack.

First offered to the most senior person in the group, in this case the TA (Traditional Authority), she was not keen to eat the proffered snack.

After the ‘triggering’ event, the field facilitators look for the ‘natural leaders’. Natural leaders are those who suggest that the village change cultural habits, and that they should start building latrines. No finance or other incentives are provided, however one of the field facilitators suggested that a catalogue of different solutions available would be useful. It makes me think that a variation on the poster process might be appropriate.  I’m also left thinking how this concept might be used for changing other long held but ultimately dangerous cultural practices. What about the dangers of hierarchical bureaucracies?

 

Theatre 1

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There is considerable evidence 1 that improved WASH (Water, Sanitation & Hygene) services correlate to improved health. Clean water is one component, the others are sanitation systems and hygiene practice. Whilst donors are attracted to providing assistance because of the direct linkages between outputs and desirable outcomes (+ve change in the broader system), a significant issue is sustainability. For unfortunately, providing nice new latrines and clean water is no guarantee that they are used or maintained. As is increasingly becoming understood, sustainability is a function of ‘ownership’ in decisions made. On a recent visit to a village about 2.5hrs from the nearest sealed road I witnessed the ‘triggering’ component of the Community Lead Total Sanitation (CLTS) program.

The one I witnessed was not a normal village event, but second of two organised specifically for the Group Village Head men of about 30 target villages. This was to  generate support for the process to be carried out in their communities. I had read about the CLTS process a few years back, and was excited to have the opportunity to experience it in real life. What really struck me was both the highly professional manner in which the team (Tigwirizane, Fiona and Michael) conducted the session, and also just how theatrical an event it was. I particularly noticed how the team had changed the order of the sessions (hygiene first, followed by latrine building) to respond to the timing of the event, and also how Tigwirizane first warned up the crowd by asking how they had become Village Headmen and what they thought their duties were with regard to village development. After the warm up, Michael from the Ministry of Health took over.

Michael started with a short, interactive talk (all in Chichewa, so I’m not sure of the content, maybe hygiene or nutrition), and then produced the egg:

Michael produces a hard boiled egg. I'm not exactly sure what he says about it, but possibly something about it's nutritional value.

Michael produces a hard boiled egg. I’m not exactly sure what he says about it, but possibly something about it’s nutritional value.

He asks the Group Village Headman at the end of the semi circle to peel the egg. The lady watching is the Traditional Authority (TA).

He asks the Group Village Headman at the end of the semi circle to peel the egg. The lady watching is the Traditional Authority (TA).

 

The egg is passed around the group.

Experiencing the peeled egg as it is passed around the group.

The invitation. 'Now who would like to eat this highly nutritious boiled egg? What, none of you, why not? What's your problem?'

The invitation. ‘Now who would like to eat this highly nutritious boiled egg? What, none of you, why not? What’s your problem?’

Perhaps not in the same league, but as a theatrical/experiential event I was reminded of our bush fire simulation back in Australia where the aim was to engage the community to think about complex issues with a view to promoting individual action. http://www.youtube.com/watch?v=IB2DF10pxwM

1) Esrey 1985,1991; Fewtrell 2005; Clasen et al. 2009,2010, Waddington 2009; Norman et al. 2010

Impact Reporting

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My big project for the next 6 months is to develop the Concern Universal 2014 Impact Report. The purpose of most aid programs is to ‘make an impact’, and CU Malawi is one of the few NGO’s aiming to publish an Impact Report on a regular basis. The impact referred to being a change in the broader system, not a large hole in the ground as from a meteorite.

A new (to me) concept being used in the aid industry is the idea of having a ‘Theory of Change’. My impression is that this has superseded LogFrames to describe the link between what can be physically done (outputs) and the intended outcomes (or impact) in many programs. Thus my personal ‘Theory of Change’ is that positive effects in the broader system occur when individuals work together to solve tangible problems (1). This is augmented by the many others who have researched and written on the technicalities of how to help people work better together when finding solutions to common problems (2).

Putting in a bore & pump is the easy bit. What is harder is ensuring that people can access it, that there is a management committee of those that use it, that they can raise money for spare parts, that spare parts are available etc. etc.

Putting in a bore & pump is the easy bit. What is harder is ensuring that people can access it, that there is a management committee of those that use it, that they can raise money for spare parts, that spare parts are available etc. etc.

 

A  ‘Theory of Change’ that seems prevalent with many aid donors in Malawi is that WASH (Water Sanitation & Hygiene) programs have a positive impact on the broader system. This is based on considerable evidence that improved water, sanitation & hygiene practice (not surprisingly) contributes to improved community health (3). Unfortunately ‘impact’ is dependent on the many variables of a complex system.

Some donors require a large range of ‘indicators’ of impact, which might be as many as 70 questions that have to be reported on monthly throughout the length of the project. An example being “Reduction  in  reported  cases  on waterborne  diseases (cholera, diarrhoea  and dysentery)’ measured by “#  of  waterborne  diseases  reported cases”. Another being  “students with access to an adequate number of school hand washing facilities with soap” measured monthly by “#  of  additional students with access to an adequate number of school hand washing facilities with soap”. Others take a different approach, maintaining that the linkage is a given and that due to the high number of confounding factors within each individual case of improved health, monitoring this aspect is not cost effective. Some donors require nothing more than a record of the number of water points created, whilst others focus on measuring sustainability indicators, such as water point management structures, financial management capabilities, maintenance, access to repair services, and spare parts.

To report on the ‘impact’ of the work by Concern Universal (who currently implement seven different donors WASH projects, all with different indicators) is in itself complex. Thus my intended approach is to engage the CU WASH teams in a workshop process that draws on their collective data, the processes they use in implementing the projects, their understanding of ‘what works’ and document stories of success and failure. We will then use this data to compile a broad picture of CU’s impact in WASH. Stay tuned!

1: Rittell, H & Webber, M 1973, ‘Dilemmas in a general theory of planning’, Policy Sciences, vol. 4.

2: Butcher, M 2001, ‘LogFrames Made Easy’, PLA Notes, no. 41.

Department of Sustainability and Environment 2005, Effective Engagement: Building Relationships with Community and Other Stakeholders, 3 vols., The Community Engagement Project, Resources and Regional Services Division, Victorian Government Department of Sustainability and Environment, Melbourne.

Dick, B 1991, Helping Groups to be Effective, 2 edn, Interchange, Chapel Hill.

Kaner, S 1996, Facilitator’s Guide to Participatory Decision-Making, 11 edn, New Society Publishers, Gabriola Island.

NSW Premiers Department 2006, Strengthening Rural Communities Resource Kit, pdf version edn, NSW Government, Sydney.

Pretty, J, Guijt, I, Thompson, J & Scoones, I 1995, Participatory Learning and Action : A Trainers Guide, IIED Participatory Methodology Series, International Institute for Environment and Development, London.

Rosenberg, M 2003, Nonviolent Communication: A Language of Life, 2 edn, Puddledancer Press

Schwartz, R 2002, The skilled facilitator, 2 edn, Jossey-Bass.

Southern Cross University 2003, Action Research Resources, Southern Cross University, viewed 04 03 2006 2006, <http://www.scu.edu.au/schools/gcm/ar/arp/arphome.html>.

Stanfield, B 1997, The Art of Focused Conversation, The Canadian Institute of Cultural Affairs (ICA Canada).

—- 2002, The Workshop Book: from Individual Creativity to Group Action, New Society Publishers and The Canadian Institute of Cultural Affairs, Gabriola Island.

United Nations Centre for Human Settlements (Habitat) 2001, Tools to Support Participatory Urban Decision Making.

Williams, RB 1996, More Than 50 Ways to Build Team Consensus, Hawker Brownlow.

World Bank 1996, The World Bank Participation Source Book, Adobe Acrobat PDF Version edn, World Bank, Washington, D.C.

3: Esrey,S 1985,1991; Fewtrell 2005; Clasen et al. 2009,2010, Waddington 2009; Norman et al. 2010

 

Mainstreaming

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‘Mainstreaming’ – a term that I had not come across before arriving at CU in Malawi. Over the last ten years there has been a variety of projects and programs promoted by the donor agencies to address the ‘flavour of the month’ issue. These include human rights, environmental sustainability, gender equality and HIV awareness. Initially funded as separate ‘one off’ target programs these ‘new paradigm’ issues are now integrated (or mainstreamed) into other projects and programs.
My colleague Thokozani, who is responsible for mainstreaming ‘euality’ had arranged to run a 3 1/2 day session as part of the Capacity Building for Sugar Outgrowers project. This EU/Solidaridad funded project is designed to increase the capacity of small scale sugar producers and the sugar industry in general. I was flattered when she asked me to assist design the running sheet. Whilst she was confident about delivering a whole variety of different ways to achieve her goals, I have to admit to being a little skeptical about her actually delivering them when the time came. Oh one of little faith!

Participants exploring how they interact with others of different social rank using Sivasailam Thiagarajans playing card role play activity.

Participants exploring how they interact with others of different social rank using Sivasailam Thiagarajans playing card role play activity.

When reporting back on the workshop she was excited about how it had all gone, and how engaged the participants were. Some of the techniques she used were:

  • A ‘lit review’ for the group to define ‘equality’ (their answer ‘Equal participation and access by all’)
  • A ‘poster process’ to explore Human Rights.
  • The DEPI designed ‘bi-focal’ in which first the men, then the women spoke about what it was like to be that gender in the sugar industry.
  • The Sivasailam Thiagarajan role play activity where participants have to ‘wear’ a playing card (KQJ 10-6 randomly dealt) and treat each other according to their rank.
  • Conversation cards to help discussion on furthering equality in the industry.
  • Finally, a comprehensive action plan to overcome blockages to equality in the sugar industry
Participants in turn discussing what it's like to be male/female in the sugar industry using the DEPI bi-focal process

The women discussing what it’s like to be female in the sugar industry, while the men listen, using the DEPI bi-focal process

I regret not being able to be at the workshop, but am looking forward to working further with her.